We will use a cookie to save your choice. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. For those going into self . Or they might be able to let you know when it's ready to collect. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. View and share your medical record. Practice365 Privacy Policy Request repeat medication or managing existing requests. Check symptoms, find possible treatments and find out when to seek help. Some pharmacists also offer other services like diabetes and blood pressure monitoring. Message your practice. Thank you for subscribing to our newsletter. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Let us know your preference. For more information about Smart Pharmacy, click here. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Using your NHS account. We make it easy to register you and your family. Please allow 2 working days before collecting your prescription. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. items per standardised prescribing unit (see definition). Our monthly delivery service supports our most vulnerable patients. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Patient Satisfaction with GP Practice Appointment Times. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . We make it easy to register you and your family. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. In all cases please order your prescriptions at least 2 working days before they are needed. In the past 2 weeks we have moved over to a new clinical system. You'll be able to collect your medicine in person when it's ready. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Patient does not provide medical advice, diagnosis or treatment. View the cost of prescriptions on the NHS website. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. removal of moles and skin lesions) - provided in-house; . Extremely poor admin. Proxy. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. NR17 2AS Map, Queens Square SurgeryQueens Square Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. How on earth am I supposed to make an appointment? Attleborough Or they might be able to let you know when it's ready to collect. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. 76.88% reviewed by GP, out of 160 patients diagnosed. [subject to staffing levels as a result of Coronavirus]. (Note that ordering several items at once to be counted as one prescription). Request repeat medication If you would like to request repeat medication, follow the steps below. We continue to work to resolve these issues as soon as we can. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. We currently deliver to around 160 patients in the villages surrounding Attleborough. How long must this keep going until someone fully investigates? 56.7% vaccinated, of 1602 eligible people. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. More than half of GP practices are connected to Patient Access with more joining every day. We do not accept telephone requests for repeat prescriptions. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy Order Now. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . Cant get through on phone. Let us know your preference. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. 56.78% were satisfied, of 213 respondents. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Attleborough nter a postcode to find a local pharmacy. We are working hard to resolve it. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. The Account option, which is visible once your name is selected. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. Some GP online services are only available in certain areas. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. There is currently an issue with the Patient Access service. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Medical record. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Attleborough NR17 2AF Map. In future you may wish to consider registering for our Online Services. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. NR17 2AS Map, Queens Square SurgeryQueens Square If you need to add or change your nominated pharmacy, follow the steps below. Let us know your preference. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. We would also like to use analytical cookies to understand how our site is used and improve user experience. . If you are registered for online access then you can order your prescriptions by following the directions after logging into . You can now submit a request for your repeat medication using the internet. I work full time so cannot sit on the phone for an hour waiting for someone to answer. There's more information about prescriptions in your NHS account. We'll be in touch shortly. 42.50% detected by practice, out of 120 new diagnoses. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. You'll be able to collect your medicine in person when it's ready. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. We've put some small files called cookies on your device to make our site work. Only your overall rating, comment and name (if disclosed) will be visible online. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. Including Station Road and Queens Square branches. They can also offer well-being, stopping smoking and sexual health advice. Request repeat medication or managing existing requests. They can send your request to a pharmacy. Thank you for your feedback. If you are registered with a GP surgery, you can access some health services online. I think this is disgusting to ignore mental health in this way. Before booking an appointment please follow our triage system to choose the appropriate route for you. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. This is for reasons of accuracy and safety. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. Analytical cookies send information to Google Analytics. Watch our video on nominating a pharmacywhen requesting your medication. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Appointments Consult a clinician, routine appointments, sick notes and more. NR17 2AF Map, Station Road SurgeryStation Road Receive your test results, get a referral or tell us you've changed your home address. Diabetes - Managing Blood Glucose Level (HbA1c). I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. If you would be prepared to tell us a bit more about who you are, please click If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. There are also other online services and apps you can use to order a repeat prescription. NR17 2AS Map, Queens Square SurgeryQueens Square NR17 2AS. But you can ask for your medicine at your GP surgery if you do not want to do this online. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away (If you make your request by post, please enclose a stamped addressed envelope). Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Attleborough This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. Do not submit any queries about your medical condition or medications. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Check with your GP practice to see if they offer the service. Proxy. here. Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. Attleborough Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. We will use a cookie to save your choice. Station Road SurgeryStation Road Attleborough Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Feltwell Thetford IP26 4AD (01842) 828938. NR17 2AF Map. Station Road SurgeryStation Road If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. NR17 2AF Map. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Station Road SurgeryStation Road All rights reserved. There are 3 ways to order a repeat prescription from your GP surgery. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. 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