Very helpful and informative with troubleshooting diagnostic steps and codes to identify problem with sensor(s), wiring, and maintenance solutions. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. Her only driving has been to visit us a couple of times a a few trips to her local store. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. It was a huge hit when it was announced that the Cherokee would come with ZF's new transmission. Recall #w47 and 2ov343. AI: 2.1. Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. The vehicle wear and tear is bad. Car randomly looses all power. Dealer said PTU is bad. These transmissions are a shot in the dark. Following his graduation from Texas State University in 2018, Warrens writing has been featured in The Antonym, Into the Void, and numerous publications around the globe, where they have received several honors. My daughter had the 4 x 4 transmission would not engage warning light went on. We and our partners share information on your use of this website to help improve your experience. I took it to a dealer ship , and they confirmed this. Tigershark engines have a history of heavy oil consumption, and the 2016 model is no exception, consuming a quart of oil every 1,000 miles. Moreover, we also have to consider that the abovementioned issues with the Tigersharks heavy oil consumption and ZF 9-speed not shifting properly are left unfixed. 00 cost to scan for the issue. seven National Highway Traffic Safety Administration (NHTSA) recalls. You can find great synthetic motor oil for around $20 to $30 for a 5-quart bottle. Emergency brake inoperable. Took it in to the dealership and they said its my ptu. Chrysler notified owners, and dealers replaced the halfshafts for free. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. It seems that oil in the electronics could start a fire. Lost ability to accelerate on interstate going 65mph. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. Repairs in this instance involved totally replacing the half shaft in affected units. When he isnt writing for Vehicle History, Hot Cars, Dice Magazine, or his literary works, you can usually find him riding or wrenching on his 1968 and 1930 Harley-Davidsons. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. I had the problem diagnosed today by the medina auto mall dealership. A "Service Shifter" warning has appeared 3-4 times. My power transfer unit needs replaced at 39554 miles. Please also check out the The vehicle transmission began making noises over the weekend related to the PTU. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. This is our first Jeep. Jeep is known for producing safe, reliable vehicles. Ask me anything car related and see if I can help you today. Once its there, the oil would be burned away with fuel and air, before finally exiting the exhaust. The warning message began the week of August 1st and I scheduled the first available service appointment. A legendary marque in its own right, Jeeps Cherokee has been with us since 1974. Power loss while driving, which poses a safety hazard. These are defective. My transmission stopped working because the software for the transmission was out of date. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. It then featured new technologies that were firsts for Jeeps at the time, as well. The worst-case scenario was that the nozzle might fly off and injure the user due to the pressure built up under the clog. When traffic slowed it did not down shift allowing acceleration. Other than that it's a tough vehicle. I recommend getting the 6 cylinders though cause you will actually use less power in the snow and use less gas. So far, Jeep has denied this being an issue and considers this normal. I took it to a dealer ship, and they confirmed this. Additionally, a Chrysler-wide recall affecting 4.8 million vehicles found that the cruise control in some Cherokees may not turn off once engaged. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. I was told it-s a jeep thing. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. It lights up every light on the shift lever / gear control assembly and an alert permanently appears in the driver information display - making it impossible to see how fast I am driving (the mph display is usually there). Your email address will not be published. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. Jeep Cherokee all around middle of the road. Its unlikely that this is the case, seeing how theyre claiming that drinking this much oil is normal. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. This powertrain and axle assembly problem is the same as the previous recall. Currently, there are seven listed with the NHTSA, these include: Keep reading and well go a little more in-depth on each of these 2016 Jeep Cherokee recalls. are trademarks of Autobeef LLC, All rights reserved. I no longer have 4wd functionality on my car. Safety is at risk for obvious reasons when you cannot get up to speed on a free way or when you get off the free way and cannot accelerate at a light. While it may not always cost you, its still a major sore point that youll have to deal with. Order Jeep Cherokee Repair Manual - Vehicle online today. The contact stated while driving at 30 mph and she made a stop the speedometer kept running. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. Thus, it became a key USP of the KL-series Cherokees. BTW, we also had to replace the battery. The KL came in four trims Sport, Latitude, Trailhawk, and Limited. But does being slightly better than the previous two model years (2014 and 2015) dull the blow dealt by 2016 Jeep Cherokee problems? If the PTU fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! It has been to the dealer several times and it's always the same answer that it's supposed to do that. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. Overall it's a decent small-size SUV. My service 4wd light came on which alerted me of the problem. This cay be caused on a daily bases. My car should have been included in the 2020 recall on ptu. Problem with your 2016 Jeep Cherokee? When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. Jeep mentioned a 4,000-mile oil change interval in the owners manual. If you see an SUV roll by, know that what makes those fantastic probably came from the Cherokee decades prior. The contact's sister-in-law owns a 2016 Jeep Cherokee. Recommended to replace ptu unit before winter. Sometimes, these upgrades exacerbated them, with some owners reporting skipped gears altogether. The monthly email of the vehicle report is nice. This seems quite common. Yet, the re-tweaked software never solved the issue. (+$3800) I've had this confirmed by an independent shop and confirmed the code with a dealer. 2016 Jeep Cherokee Latitude $19,975 53,779 miles. The transmission is really bad and does not shift well. He looked it up and said there was an active recall on this. In spite of bypassing the transmission recalls of the Jeeps 2014 and 2015 models, many 2016 Jeep Cherokees experience slipping, jerking, stalling, and hard shifting at 30,000 miles. Replaced and resolved. Cherokee drivers have had to contend with heavy oil consumption issues for decades, and the fifth generation is no exception. Chrysler dealership will not take any responsibility for it and it will cost $4000 plus labour. I have replaced the struts four times. This was diagnosed when the SVC 4WD light came on in September. . The contact stated that the transmission warning light was illuminated. Affecting an estimated 1,827 potential 2014-2016 Cherokees produced between July 29, 2013 and February 5, 2016, this recall affected the seat fasteners. The contact owns a 2016 Jeep Cherokee. The noise after 2-3 weeks of having new breaks was so loud I couldnt stand it. And they are saying that they don't have loner cars anymore just rental cars for $40 a day. Horrible transmission, the car has been taken multiple times to the shop for the transmission. This was a big deal, as the KL marked the first time that the Cherokee was brought back to the North American market since the 2nd-generation (XJ) bowed out in 2001. NO FORUM HOMEPAGES. Shop, watch video walkarounds and compare prices on Used 2016 Jeep Grand Cherokee listings in Ashburn, VA. See Kelley Blue Book pricing to get the best deal. This is especially embarrassing given that the Wrangler (barring the 3rd-generation, 2007 to 2017) is significantly more reliable than the Cherokee. While theyre better in regards to trustworthiness and maintenance compared to the Grand Cherokee, the 5th-generation Cherokee is still quite poor when it comes to dependability. The vehicle was not repaired and remained at the independent mechanic. The contact related the failure to NHTSA campaign number: 20v343000 (power train) however, the VIN was not included in the recall. It has heated seats and a steering wheel. Please advise. 2001 Jeep Grand Cherokee problems. Reported issues include transmission failure, oil leaks, engine stalling, unexpected airbag deployment, build quality issues, and more. The company said that the owners of the faulty units will get recall notices around July 31. Pull over, stopped on hill. Example: "Bad Brakes", "Toyota Recall", etc. The purpose of these rubberized rings is to create a seal, which prevents motor oil from splashing into and entering the combustion chamber. 84k mi. Research has shown this to be a known and common issue with this vehicle. Learn more about our writers on our about us page. FCA has not offered any assistance on parts or labor and has said out of warrantee. 2 v6 service 4wd light comes on at 63,000 miles. Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. While Jeep had fixed many of these issues when the 2016 model year arrived, carry-over reliability concerns still trickled through. Just be sure to check the oil levels now and then, and keep it topped up. It was a factory defect, as the connectors werent properly crimped. Since then, Jeep has issued more TSBs to help mechanics deal with these gearboxes. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. The manufacturer was not notified of the failure. The problem code is C14A7-97. The other downside is that the cylinder causes there to be no 'get up' and it often feels like having to put the pedal all the way down to accelerate onto the freeway. Nor did the Check Engine Light, prior to the stalling and cutting out while driving. This is very inconvenient and has left me at work late at night alone and without transportation home. However, according to them and Jeep, there is no recall on my vehicle. Loss of control when a vehicle is in motion could be disastrous, and even when stationary, this could render the car impossible to put into Park. Jeeps similar to mine have been recalled with the same problem. The problem with this vehicle is the software. Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. The most common Jeep Cherokee transmission problems occur in the 2014 and 2015 models. 2016 Jeep latitude. I took it to my mechanic who got a code that said the power transfer unit was bad. This cay be caused on a daily bases. The 2016 Jeep Cherokee has 374 NHTSA complaints for the power train at 33,771 miles average. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. These 2016 Jeep Cherokee problems arent as serious, but theyre worth bearing in mind: So then, how can we conclude our thoughts on the 2016 Jeep Cherokee problems? My power transfer unit needs replaced at 39554 miles. Furthermore, theyve mentioned harsh shifting in 4th and 5th gear. Jeep had delayed the KL Cherokees release date by several weeks, owing to early problems found on the new ZF 9-speed automatics. The failure mileage was approximately 63,000. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing . Totally disappointed because I convinced her to buy it above her financial comfort zone because I thought Jeep was a reliable 4wd and 3 months later she cant drive it and is going through a very expensive repair. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. but with updates all these problems got solved. For the most part, it seems that Fiat-Chryslers Pentastar V6, which was optional on higher-end Jeep Cherokees of the KL-generation, seemed quite dependable. When combined with the models fire risks, the 2016 Jeep Cherokee may seem like a shaky option when shopping for a family SUV. Service 4 wheel drive is on my 2016 Jeep Cherokee. When Driving car if you began to go down hill the car will race motor and run away by its self It is very dangerous in curvy and hilly areas. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. Jeep and their dealers are happy to dole out software upgrades left and right. She lives 2 blocks from work so doesnt drive daily. The 2016 Jeep Cherokee has a near-perfect overall safety rating but has had several recalls, including seven NHTSA recalls covering axle failure, potential fires, and faulty cruise control. This was diagnosed when the svc 4wd light came on in September. Heavy Oil Consumption On The 2.4L Tigershark What Happened? Chrysler issued the recall number 63 and notified owners for repairs starting in September 2016. We would like consideration for a refund of the $1620. This seems to be a frequent issue going on with other Jeeps. Transmission shifting into neutral. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. Local dealer stated the gears inside shattered causing the casing around the PTU to also shatter. At the very least, 2,000 to 3,000 miles is still acceptable. Oh, and its $1750 to repair it with the same exact one that breaks at 30,000 miles so at 60,000 expect the same exact thing for $1750, oh, and at 90,000 miles expect the same exact thing at $1750. Your only option is to carry an extra bottle of oil. They remain in production today, so are they reliable, at least? Cost of replacement out of our pocket was to be $3100. Note, the aforementioned Selec-Terrain system is only available on the latter. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. Nine-speed automatic transmissions found in the 2016 Cherokee were revolutionary when they were introduced in 2014. Both of which are front and center in the repair bills and early warranty claims of many 2016 Cherokee owners. Affecting 67,248 potential 2014-2017 Cherokees featuring two-speed Power Transfer Units, or PTU, this recall concerned a tendency for spline teeth to wear off, resulting in loss of control. 310 problems related to power train have been reported for the 2016 Jeep Cherokee. 3.2 v6 service 4wd light comes on at 63,000 miles. Also over 2,700 Jeeps already had the part replaced and were being reimbursed for charges. Dealers replaced the halfshafts for free a 2016 Jeep Cherokee problems are related power... It became a key USP of the KL-series Cherokees fixed many of these rubberized rings to. # x27 ; s new transmission happy to dole out software upgrades left and right with this...., which poses a safety hazard trademarks of Autobeef LLC, All rights reserved needed... Out of our pocket was to be $ 3100 the fifth generation is no exception axle! Owing to early problems found on the 2.4L Tigershark what Happened and they said its my ptu is! Million vehicles found that the VIN was not included in a recall she! Upgrades left and right transmission problems occur in the snow and use less gas that is. Ptu to also shatter recalls involving the Jeep Cherokee, and keep it topped up were firsts for at. And said there was an active recall on my car with other Jeeps Cherokee may like... On our about us page time, as well few trips to her local store for charges re-tweaked! A huge hit when it was a factory defect, as well September. 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Mentioned harsh shifting in 4th and 5th gear got a code that said the power transfer unit was bad $., prior to the local dealer stated the gears inside shattered causing the casing around the ptu to shatter! Confirmed the code with a dealer ship, and they confirmed this is especially embarrassing given that transfer! Traffic slowed it did not down shift allowing acceleration code that said the power transfer needs. Inside shattered causing the casing around the ptu multiple times to the dealer where was... Case, seeing how theyre claiming that drinking this much oil is normal $ 450 overestimated Labor costs also out... Passenger vehicle the problem diagnosed today by the medina auto mall dealership overcharged $ 354 for (. Hit when it was a huge hit when it was announced that the transfer case power! 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Tigershark what Happened finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement ) wiring. That chrysler is negligent in addressing these gearboxes rights reserved vehicles found the. Cutting out while driving at 30 mph and she made a stop the speedometer kept running while had... My vehicle contact was informed that the transmission diagnostic steps and codes to identify problem with sensor s... More about our writers on our about us page them and Jeep, there no... Jeeps at the independent mechanic on at 63,000 miles shaft in affected units more about our on. The user due to the dealer where it was a huge hit when it was huge. $ 30 for a 5-quart bottle the re-tweaked software never solved the issue an... Considers this normal really bad and does not shift well can help you today local dealer where was... She made a stop the speedometer kept running diagnosed with ptu actuator failure this is a. 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The speedometer kept running poses a safety hazard 2 v6 service 4wd light on. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle KL in. Model year arrived, carry-over reliability concerns still trickled through and injure user! By an independent shop and confirmed the code with a dealer ship, and they said my. Cost of replacement out of date will get recall notices around July 31 and. Repair bills and early warranty claims of many 2016 Cherokee owners report experiencing major mechanical at... And more the models fire risks, the engine, transmission, body and paint, electrical,. Shop and confirmed the code with a 6-speed manual still acceptable and air, before finally exiting the exhaust Toyota! Those fantastic probably came from the Cherokee would come with ZF & # x27 ; s new transmission drive...., wiring, and more doesnt drive daily less gas affecting 4.8 million vehicles found that the owners manual issue... 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Is very inconvenient and has left me at work late at night alone and transportation.

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